We are pleased to announce that patients can now book & cancel appointments & order repeat medication via an app for iPhones, iPads, Apple devices and Android. The Apple App is listed on the App Store, search for "SystmOnline". The Android App is listed on Google Play, search for "SystmOnline". Our Apps are free to download and patients can use their existing online login details to access the services available.
Consultations - ask reception for your password to book online
You can pre-book an appointment with the doctor or nurse up to 6 weeks in advance. We have a range of clinicians and appointment options available; please be aware that reception staff will ask you for some details about your condition so that we can offer you the most appropriate appointment. If you need to be seen urgently you will be seen on the same day. Please notify us if you no longer need your appointment so that it can be given to another patient.
NURSE APPOINTMENTS - Due to the variation in appointment length we are currently unable to provide an option for booking nurse appointments on-line.
SATURDAY APPOINTMENTS - We offer Practice Nurse appointments on one Saturday morning each month, alternating between Great Sankey and Causeway to help patients who cannot attend during the week.
(Select 'Text Message Reminders' in the Further Information section on the right, complete the consent form & we'll send appointment reminders to your mobile).
It is not always necessary to visit the surgery to consult with a GP, for example medication queries, routine follow-ups & reviews, test results etc. can often be dealt with over the phone. If you would like to speak with a GP over the phone please contact reception.
Emergencies out of hours
If you need to access a Health Professional in an emergency between 6.30pm and 8am Monday to Friday or during weekends and bank holidays, please phone 111 .
How to Cancel your Appointment
- Cancel on this website (password required, ask reception)
- Cancel via our SystmOne App
- Call the surgery, select option 3 & leave your name, dob and appointment details