WELCOME TO A YOUNG PEOPLE FRIENDLY PRACTICE
We welcome all young people to our Practice and our mission is to help you stay physically and emotionally healthy.
We have a Young People’s Charter and Confidentiality Statement and a range of posters and leaflets aimed at young people.
YOUNG PEOPLE’S CHARTER
- We will not turn a young person away if they wish to attend an appointment on their own.
- We will respect young people’s confidentiality and will clearly display our confidentiality policy.
- We will at all times make every effort to not patronise young people.
- We will treat all young people with respect no matter what their age, sexuality, ethnicity or social background.
- We will display young people’s information.
- We will not use medical words unnecessarily but will attempt to use language that can be understood by all.
- We will provide an environment where young people feel safe to express themselves freely.
- We will make sure that young people feel able to ask for the help they need.
- We always welcome young people’s comments and ideas good or bad so we can act on them.
- This service is for you.
YOUNG PEOPLE’S CONFIDENTIALITY STATEMENT
Here to listen. Not to tell.
Any young person regardless of age can independently seek medical advice or treatment, if a health professional believes that they are capable of understanding the choices of treatment and their consequences. This includes contraceptive advice.
The policy of the Practice is to support young people in exercising their choice of medical treatment, and to deal with them in a sympathetic and confidential manner. Where a young person presents at the surgery without adult support they may be booked in to see a clinician in the normal way.
All the doctors, nurses, receptionists and other staff at this surgery will keep anything you tell them private just as they would for any adult.
We will not discuss any information about you with anyone else, unless you ask us to do so, except in circumstances where you or anyone else’s safety is at risk. We would then keep you fully informed.
If any of our young patients have other suggestions regarding how we can improve the service we provide for them please let us know by completing a patient suggestion form or by speaking to a member of our team.
UPDATING YOUR HEALTH RECORDS
Don’t forget, the telephone number we have on your records might be your parent’s mobile number. You can give us a ring or update your contact details online if you want to change this. Click on the 'Update your contact details' link on the homepage. You can also sign-up for on-line booking of your own appointments, ordering repeat prescriptions and a summary of your medical record - just visit the surgery with some identification and we can set it up for you.
Talk to Us - A guide for young people
The Warrington C Card scheme provides young people aged 19 and under with access to free condoms in places other than clinics. For further information, such as how to register for a C Card and where you can pick up free condoms, please click here to visit the Warrington C Card website.
Please click on the link below to download a copy of our Practice leaflet on chlamydia. We offer free, straightforward and confidential chlamydia testing. Please contact your surgery to make an appointment.
Sex and Young People
Please click here to visit the NHS Choices website on sex and young people.
More Information for Young Patients
Please click on the links below to download information and leaflets on the following subjects:
Immunisations at Secondary School
Your Guide to the HPV Vaccination
Early Intervention in Mental Health
Kooth.com free online support for young people
Young people & Mental Health
Useful Websites for Young Patients
Talk To Frank is a website that offers friendly and confidential drugs advice. It can help you find out everything you might want to know about drugs.
Alcohol and Young People is part of ‘For Young People’, a website designed especially for young people in Kent.
Teen Girls’ Health and Teen Boys’ Health are pages on the NHS Choices website. They have lots of useful information and advice for teenagers on a wide range of topics.
Have Your Say
We would love to hear what young patients think of our services. If you have any comments on our website or services for young people, or ways that we could improve, why not join our Patient Participation Group?
The group is a great way to have your say on your surgery. You can become a virtual member and take part in discussions using email or you can attend group meetings. For more information and to sign up, please click here.