Causeway Medical CentreTel: 01925 630282
Great Sankey Health CentreTel: 01925 630282
St Rocco's Bereavement Cafe
We are pleased to announce that patients can now book & cancel appointments & order repeat medication via an app for iPhones, iPads, Apple devices and Android. The Apple App is listed on the App Store, search for "SystmOnline". The Android App is listed on Google Play, search for "SystmOnline". Our Apps are free to download and patients can use their existing online login details to access the services available.
You can pre-book an appointment with the doctor or nurse up to 6 weeks in advance. We have a range of clinicians and appointment options available; please be aware that reception staff will ask you for some details about your condition so that we can offer you the most appropriate appointment. If you need to be seen urgently you will be seen on the same day. Please notify us if you no longer need your appointment so that it can be given to another patient.
NURSE APPOINTMENTS - Due to the variation in appointment length we are currently unable to provide an option for booking nurse appointments on-line.
SATURDAY APPOINTMENTS - We offer Practice Nurse appointments on one Saturday morning each month, alternating between Great Sankey and Causeway to help patients who cannot attend during the week.
(Select 'Text Message Reminders' in the Further Information section on the right, complete the consent form & we'll send appointment reminders to your mobile).
It is not always necessary to visit the surgery to consult with a GP, for example medication queries, routine follow-ups & reviews, test results etc. can often be dealt with over the phone. If you would like to speak with a GP over the phone please contact reception.
If you need to access a Health Professional in an emergency between 6.30pm and 8am Monday to Friday or during weekends and bank holidays, please phone 111 .
Be Self Care Aware
If possible please try to telephone reception before 10:30am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or arrange a hospital attendance.
Home visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
You can choose to have your blood test at the following locations:
*YOU MUST TAKE YOUR BLOOD FORM WITH YOU
Please call your usual surgery between 2.00pm & 5pm (Monday - Friday) for results.
Please note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior written permission for the release of this data or they are not capable of understanding the results.
It is patients responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
UNABLE TO SEE YOUR GP? - HELP US PUT A STOP TO MISSED APPOINTMENTS!
PLEASE CANCEL YOUR APPOINTMENT IF YOU ARE UNABLE TO ATTEND:
CANCEL ON THIS WEBSITE (available 24hrs, ask reception for your password)
USE OUR SYSTMONE APP (available 24hrs, ask reception for your password)
SEND US A MESSAGE ON OUR SYSTMONE APP (as above)
CALL RECEPTION & SELECT OPTION 3 & LEAVE YOUR NAME, DOB & THE APPOINTMENT DETAILS YOU WISH TO CANCEL 01925 630282 (Please note this option is only available when our phone lines are open)
Thank you for taking the time to cancel your appointment, this means that we can offer it to another patient who is waiting to seen.
IS YOUR ATTENDANCE APPROPRIATE?
Over 100 attendances by patients registered at this practice are recorded by A&E departments every month and many of these could be avoided.
There are many alternatives available; d id you know that:
Our reception team is available from 8:00am to 6:30pm every weekday and will route your call to one of the GPs on duty who may give advice over the phone or invite you to attend the surgery for a same-day appointment, this is usually muchquicker than attending A&E.
The practice has emergency appointments available every weekday for acute medical problems .
Our GPs can access suitable alternative pathways on your behalf.
For certain conditions, the GP may advise that an A&E attendance is appropriate.
The out-of-hours service is available outside of surgery times and at weekends and you will be given medical advice over the phone, offered the opportunity to attend the Surgery for a consultation or where necessary, a GP will make a home visit. Tel: 111
Self-Care - Many everyday illnesses can be managed at home with a well-stocked medicine cabinet.
Pharmacy First - For medicines advice and minor ailments you can have a chat with your local pharmacist. Pharmacists are qualified to give you free, expert advice and you don't need an appointment. It can often be cheaper to buy medicines direct from the chemist than to be prescribed them by your GP.
For expert confidential health advice and information 24 hours a day every day, call NHS 111
For more advice on self-care, please follow the links below:
Many common minor ailments can be self managed and we are keen to help patients manage their own health and wellbeing when appropriate.
Take a look at the links below and see if you can improve your understanding of your own health and well-being and how you can manage many common ailments without having to visit the doctor.
Common ailments that can be self managed:
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website .
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website .
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